SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?83%Good
See the breakdownHide the breakdown2 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Independence, choice and controlGood
Responding to people's immediate needsGood
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Providing InformationGood
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 9 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Garland House is in the Good, with Outstanding areas tier ?, with 14 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Garland House is one of 485 care homes in Kent: a 20-bed residential care home in Tunbridge Wells, run by Davis Care Limited. Its CQC registration covers older people and younger adults.
Its kitchen was rated 5 for food hygiene in August 2026. 90% of homes in Kent also score 5. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). Of the 6 closest rated homes, none is rated above it.
The current CQC rating is Good, published in July 2026. It was Good for safe, effective, responsive and well-led as well. For caring, the rating was Outstanding. Its previous rating, in February 2020, was Requires improvement, so the home has improved. The typical rating in Kent is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 1 fell below good. The lowest was “infection prevention and control” (some shortfalls).
