SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
What the data says about Fountains Lodge Care Home
Fountains Lodge Care Home is a 76-bed nursing home in Tunbridge Wells, Kent, run by Bupa Care Homes (ANS) Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Kent has 24 beds, so this one is bigger than average.
Its CQC rating, from July 2019, is Good across the board: overall and for every key question. That is up from Requires improvement in July 2018. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).
The kitchen has a food hygiene rating of 5 (very good), from November 2025. That is true of 90% of homes in Kent. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating. 26 of Bupa Care Homes (ANS) Limited’s 28 rated homes are Good or Outstanding (compare care home groups).
