SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Greenbanks is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Runwood Homes Limited runs Greenbanks, a residential care home in Watford, Hertfordshire with room for 66 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Hertfordshire are smaller: the median there is 30 beds.
46 of Runwood Homes Limited’s 55 rated homes are Good or Outstanding (compare care home groups). Arden House Nursing Home, 1.6 km away, is the closest home rated Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. 92% of homes in Hertfordshire also score 5. 49 other homes in Hertfordshire share its tier, “Requires improvement”.
CQC's latest rating, from June 2023, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in October 2022.
