Nursing home · Kent

Harmonia Village

42 Randolph Road, Dover, CT17 0FZ

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago

CQC rating

Requires improvement
Published 31 July 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?50%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Safe environmentsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?

Read the full report on the CQC website ↗

How it compares in Kent

Harmonia Village is in the Requires improvement tier ?, with 90 other homes in Kent. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 17 (4%)
  • Good, with Outstanding areas 15 (3%)
  • Good 287 (59%)
  • Good, with an area to improve 44 (9%)
  • Requires improvement 91 (19%)
  • Inadequate 8 (2%)
  • Not yet rated 23 (5%)

See all 485 care homes in Kent →

Care homes nearby

  • Dover House
    Dover, Kent · CT17 0EX · Nursing home · 86 beds0.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 3 months ago
  • White Cliffs Lodge
    Dover, Kent · CT17 0JA · Residential care home · 15 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Twyford House
    Dover, Kent · CT16 2AG · Residential care home · 12 beds0.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • United Response - 1 St Alphege Road
    Dover, Kent · CT16 2PU · Residential care home · 6 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Felbrigg House
    Dover, Kent · CT16 2PU · Residential care home · 11 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Alexander House - Dover
    Dover, Kent · CT17 9SP · Residential care home · 46 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near CT17 0FZ →

Harmonia Village in brief

Harmonia Care Village Limited runs Harmonia Village, a nursing home in Dover, Kent with room for 36 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Kent are smaller: the median there is 24 beds.

Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. 90% of homes in Kent also score 5. The nearest home with a higher rating is White Cliffs Lodge (Good), 0.2 km away.

CQC last rated the home in July 2025, giving it Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. The typical rating in Kent is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 15 fell below good. The lowest was “infection prevention and control” (significant shortfalls).