Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Twyford House is a 12-bed residential care home in Dover, Kent, run by Voyage 1 Limited. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in Kent, where the typical home has 24 beds.
CQC's latest rating, from July 2022, is Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Before that, in February 2019, it was rated Good.
Its kitchen was rated 5 for food hygiene in June 2025. That is true of 90% of homes in Kent. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). 217 of Voyage 1 Limited’s 238 rated homes are Good or Outstanding (compare care home groups). About 0.6 km away, White Cliffs Lodge is rated Good.