Residential care home · Kent

Twyford House

Whitfield Avenue, Dover, CT16 2AG

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 4 years ago ↓ Down from Good

CQC rating

Requires improvement
Published 22 July 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • February 2019GoodSECRW
  • August 2016GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Kent

Twyford House is in the Requires improvement tier ?, with 90 other homes in Kent. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 17 (4%)
  • Good, with Outstanding areas 15 (3%)
  • Good 287 (59%)
  • Good, with an area to improve 44 (9%)
  • Requires improvement 91 (19%)
  • Inadequate 8 (2%)
  • Not yet rated 23 (5%)

See all 485 care homes in Kent →

Care homes nearby

  • White Cliffs Lodge
    Dover, Kent · CT17 0JA · Residential care home · 15 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Dover House
    Dover, Kent · CT17 0EX · Nursing home · 86 beds0.7 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 3 months ago
  • Hillbrow
    Dover, Kent · CT17 0SE · Residential care home · 9 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Harmonia Village
    Dover, Kent · CT17 0FZ · Nursing home · 36 beds0.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Felbrigg House
    Dover, Kent · CT16 2PU · Residential care home · 11 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • United Response - 1 St Alphege Road
    Dover, Kent · CT16 2PU · Residential care home · 6 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near CT16 2AG →

Other homes run by Voyage 1 Limited

241 care homes in total: 12 Outstanding, 205 Good, 21 Requires improvement, 3 Not yet rated.

  • 1 Sheringham Avenue
    London, Enfield · N14 4UB · Residential care home · 5 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 5 months ago
  • 23 Cecil Road
    Dronfield, Derbyshire · S18 2GW · Residential care home · 6 beds
    Outstanding S: GoodE: OutstandingC: GoodR: OutstandingW: Good Rated this month
  • 4 Pages Orchard
    Reading, Oxfordshire · RG4 9LW · Residential care home · 3 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Bewick House
    Darlington · DL1 3HW · Residential care home · 6 beds
    Outstanding S: GoodE: OutstandingC: GoodR: OutstandingW: Good Rated 6 years ago
  • Broadview
    Fareham, Hampshire · PO16 7UB · Residential care home · 6 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago
  • Derwent Cottage
    Scarborough, North Yorkshire · YO12 4RB · Residential care home · 4 beds
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 6 years ago

All 241 homes run by Voyage 1 Limited →

Twyford House at a glance

Twyford House is a 12-bed residential care home in Dover, Kent, run by Voyage 1 Limited. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in Kent, where the typical home has 24 beds.

CQC's latest rating, from July 2022, is Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Before that, in February 2019, it was rated Good.

Its kitchen was rated 5 for food hygiene in June 2025. That is true of 90% of homes in Kent. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). 217 of Voyage 1 Limited’s 238 rated homes are Good or Outstanding (compare care home groups). About 0.6 km away, White Cliffs Lodge is rated Good.