SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hillbrow is a 9-bed residential care home in Dover, Kent, run by Voyage 1 Limited. CQC registers it to look after younger adults, people with a learning disability or autism and people with mental health needs. It is a small home for Kent, where the median is 24 beds.
Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Of the 6 closest rated homes, none is rated above it. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding.
In September 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from January 2017. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
