SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Nicholas James Care Homes Ltd, Alexander House - Dover is a residential care home in Dover, Kent with 46 registered beds. CQC registers it to look after older people and people with dementia. That is larger than most homes in Kent, where the typical home has 24 beds.
Its CQC rating, from January 2023, is Good across the board: overall and for every key question. That matches its previous rating, from July 2018.
286 other homes in Kent share its tier, “Good”. The kitchen has a food hygiene rating of 4 (good), from August 2026. 90% of homes in Kent score the top mark of 5. It is one of 6 homes run by Nicholas James Care Homes Ltd. 6 of those with a rating are Good or Outstanding. About 0.2 km away, The Glen is rated Outstanding.
