SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
LDC Care Company Ltd runs The Glen, a residential care home in Dover, Kent with room for 9 residents. Its CQC registration covers people with a learning disability or autism. The typical home in Kent has 24 beds, so this one is on the small side.
CQC last rated the home in October 2018, giving it Outstanding overall. Caring and well-led were also Outstanding. CQC rated safe, effective and responsive as Good. Its previous rating, in January 2016, was Good, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 45% of homes in Kent. Here is how rating age varies by council.
4 of LDC Care Company Ltd’s 4 rated homes are Good or Outstanding (compare care home groups). CQC's register shows no registered manager at the moment. None of the 6 nearest homes is rated Outstanding. In Kent, 79% of rated care homes are Good or Outstanding (England 82%).
