SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Dale Mount is one of 485 care homes in Kent: a 13-bed residential care home in Southfleet, run by Nicholas James Care Homes Ltd. It is registered to care for older people and people with dementia. That is smaller than most homes in Kent, where the typical home has 24 beds.
286 other homes in Kent share its tier, “Good”. The kitchen has a food hygiene rating of 4 (good), from January 2025. In Kent, 90% of homes score 5. Of the 5 closest rated homes, none is rated above it. 6 of Nicholas James Care Homes Ltd’s 6 rated homes are Good or Outstanding (compare care home groups).
CQC rated it Good overall and in all five key questions in July 2018. Its rating before that, in March 2017, was the same. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
