SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heatherfield Care Home is one of 42 care homes in North Tyneside: a 74-bed nursing home in Cramlington, run by Malhotra Care Homes Limited. CQC registers it to look after people with dementia and people with a physical disability. The typical home in North Tyneside has 43 beds, so this one is bigger than average.
25 other homes in North Tyneside share its tier, “Good”. It is one of 11 homes run by Malhotra Care Homes Limited. 10 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from July 2023, is Good across the board: overall and for every key question. That matches its previous rating, from January 2023.
