SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
HC-One No.2 Limited runs Hartford Court, a residential care home in Cramlington, Northumberland with room for 75 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Northumberland has 36 beds, so this one is bigger than average.
36 of HC-One No.2 Limited’s 39 rated homes are Good or Outstanding (compare care home groups). Jane Percy House, 1.0 km away, is the closest home rated Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. 95% of homes in Northumberland also score 5. Across Northumberland, 91% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from February 2023, is Good across the board: overall and for every key question. That is up from Requires improvement in May 2022.
