SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Sheraton Court is in the Good, with Outstanding areas tier ?, with 0 other homes in Hartlepool.
92% of rated homes here are Good or Outstanding (England: 82%).
Run by HC-One No.2 Limited, Sheraton Court is a residential care home in Hartlepool with 80 registered beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Hartlepool are smaller: the median there is 32 beds.
It is the only home in Hartlepool in the “Good, with Outstanding areas” tier. HC-One No.2 Limited runs 39 care homes, and 36 of the 39 rated are Good or Outstanding. There is no registered manager on CQC's register right now. Of the 6 closest rated homes, none is rated above it.
The current CQC rating is Good, published in July 2023. It was Good for safe, effective, responsive and well-led as well. CQC rated caring as Outstanding. Its rating before that, in April 2018, was the same.
