SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
Independence, choice and controlExceptional
ResponsiveAre services organised to meet people's needs?96%★Outstanding
See the breakdownHide the breakdown6 of 7 exceptional
Providing InformationGood
Care provision, integration and continuityExceptional
Equity in accessExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Clare's Court is in the Good, with Outstanding areas tier ?, with 11 other homes in County Durham.
92% of rated homes here are Good or Outstanding (England: 82%).
HC-One No.2 Limited runs St Clare's Court, a residential care home in Newton Aycliffe, County Durham with room for 58 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
The kitchen has a food hygiene rating of 3 (generally satisfactory), from September 2026. In County Durham, 84% of homes score 5. Across County Durham, 92% of rated homes are Good or Outstanding, against 82% for England. 36 of HC-One No.2 Limited’s 39 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
CQC's latest rating, from September 2025, is Good overall. Safe, effective, caring and well-led were also Good. CQC rated responsive as Outstanding. That matches its previous rating, from January 2018. Ratings in County Durham are typically about 4 years old, which makes this one newer than most. CQC scored 33 standards: 7 exceptional and the rest good.
