SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cestria House Residential Home is in the Good, with Outstanding areas tier ?, with 3 other homes in Newcastle upon Tyne.
91% of rated homes here are Good or Outstanding (England: 82%).
Malhotra Care Homes Limited runs Cestria House Residential Home, a residential care home in Newcastle upon Tyne with room for 21 residents. CQC registers it to look after older people and people with dementia. That is smaller than most homes in Newcastle upon Tyne, where the typical home has 35 beds.
CQC last rated the home in November 2019, giving it Good overall. Safe, effective, caring and well-led were also Good. Responsive was rated Outstanding. Its rating before that, in April 2017, was the same. The rating is more than 5 years old. In Newcastle upon Tyne, 33% of ratings are that old (see how rating age varies by council).
10 of Malhotra Care Homes Limited’s 10 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. 3 other homes in Newcastle upon Tyne share its tier, “Good, with Outstanding areas”. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. That is true of 90% of homes in Newcastle upon Tyne.
