SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?100%★Outstanding
See the breakdownHide the breakdown5 of 5 exceptional
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?100%★Outstanding
See the breakdownHide the breakdown7 of 7 exceptional
Capable, compassionate and inclusive leadersExceptional
Freedom to speak upExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Melton House is one of 73 care homes in Newcastle upon Tyne: a 67-bed nursing home in Newcastle Upon Tyne, run by Malhotra Care Homes Limited. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. The typical home in Newcastle upon Tyne has 35 beds, so this one is bigger than average.
CQC's latest rating, from November 2025, is Outstanding overall. It was Outstanding for caring and well-led as well. CQC rated safe, effective and responsive as Good. That is up from Good in July 2021. The typical rating in Newcastle upon Tyne is about 3 years old, so this one is fairly recent. CQC scored 33 standards: 12 exceptional and the rest good.
Food hygiene inspectors scored the kitchen 4 out of 5 in December 2025. 90% of homes in Newcastle upon Tyne score the top mark of 5. 5 other homes in Newcastle upon Tyne share its tier, “Outstanding”. CQC's register shows no registered manager at the moment. It is one of 11 homes run by Malhotra Care Homes Limited. 10 of those with a rating are Good or Outstanding. 1 of the 6 nearest homes is also Outstanding.
