SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in November 2023. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
West Farm Care Centre is a 50-bed residential care home in Newcastle Upon Tyne, North Tyneside, run by Cramlington House Limited. Its CQC registration covers older people and people with dementia.
Its CQC rating, from June 2019, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is up from Requires improvement in June 2018. The rating is more than 5 years old. In North Tyneside, 30% of ratings are that old (see how rating age varies by council).
The home changed owner in November 2023. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. That is true of 100% of homes in North Tyneside. 25 other homes in North Tyneside share its tier, “Good”. 3 of Cramlington House Limited’s 3 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating.
