Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Modus Care Limited runs Heightlea, a residential care home in Truro, Cornwall with room for 5 residents. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Cornwall, where the median is 22 beds.
About 1.0 km away, Redannick Residential and Nursing Home is rated Good. It is one of 18 homes run by Modus Care Limited. 12 of those with a rating are Good or Outstanding. 34 other homes in Cornwall share its tier, “Requires improvement”.
CQC's latest rating, from June 2023, is Requires improvement overall. Effective and well-led were also Requires improvement. CQC rated safe, caring and responsive as Good. Before that, in October 2022, it was rated Inadequate.
