Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
High View is one of 198 care homes in Cornwall: a 5-bed residential care home in Truro, run by Modus Care Limited. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Cornwall, where the median is 22 beds.
CQC's latest rating, from September 2023, is Requires improvement overall. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. Before that, in June 2021, it was rated Inadequate.
34 other homes in Cornwall share its tier, “Requires improvement”. Modus Care Limited runs 18 care homes, and 12 of the 18 rated are Good or Outstanding. Redannick Residential and Nursing Home, 1.0 km away, is the closest home rated Good.