SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Insight SBS ltd 201 London Road is in the Outstanding tier ?, with 16 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Insight SBS ltd 201 London Road is one of 485 care homes in Kent: a 3-bed residential care home in Sittingbourne, run by Insight Specialist Behavioural Service Ltd. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in Kent, where the typical home has 24 beds.
1 of the 6 nearest homes is also Outstanding. Insight Specialist Behavioural Service Ltd runs 8 care homes, and all 7 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from August 2013. 90% of homes in Kent also score 5. 16 other homes in Kent share its tier, “Outstanding”.
CQC last rated the home in July 2018, giving it Outstanding overall. It was Outstanding for caring, responsive and well-led as well. CQC rated safe and effective as Good. That is up from Good in January 2016. CQC hasn't re-rated the home for over 5 years, like 45% of homes in Kent. Here is how rating age varies by council.
