SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Isabel Court is a 3-bed residential care home in Hoddesdon, Hertfordshire, run by Hertfordshire County Council. Its CQC registration covers people with a learning disability or autism. The typical home in Hertfordshire has 30 beds, so this one is on the small side.
CQC rated it Good overall and in all five key questions in November 2019. Its rating before that, in May 2017, was the same. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
Hertfordshire County Council runs 4 care homes, and all 4 rated are Good or Outstanding. The nearest home with a higher rating is Belmont View (Outstanding), 1.5 km away. Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England.
