SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Chadwick is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
The Chadwick is a 67-bed residential care home in Hoddesdon, Hertfordshire, run by Colleycare Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a sensory impairment. That is larger than most homes in Hertfordshire, where the typical home has 30 beds.
In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in September 2025. 92% of homes in Hertfordshire also score 5. 14 of Colleycare Limited’s 19 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Haslewood Avenue (Good), 0.5 km away.
CQC's latest rating, from January 2021, is Requires improvement overall. Safe, effective, caring and responsive were also Requires improvement. For well-led, the rating was Good. Its previous rating, in December 2020, was Inadequate, so the home has improved. At over 5 years old, this rating is older than most. 53% of ratings in Hertfordshire are as old (how rating age varies by council).
