SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Michaels House is in the Good, with an area to improve tier ?, with 22 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
St Michaels House is a 12-bed residential care home in Welwyn Garden City, Hertfordshire, run by Hertfordshire County Council. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Hertfordshire, where the median is 30 beds.
Food hygiene inspectors scored the kitchen 5 out of 5 in January 2025. 92% of homes in Hertfordshire also score 5. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). 4 of Hertfordshire County Council’s 4 rated homes are Good or Outstanding (compare care home groups). Of the 5 closest rated homes, none is rated above it.
CQC's latest rating, from August 2021, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. That matches its previous rating, from March 2020. CQC hasn't re-rated the home for over 5 years, like 53% of homes in Hertfordshire. Here is how rating age varies by council.
