GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 8 years ago↑ Up from Req. improvementNo registered managerNew owner since April 2025
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in April 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Kingfisher House Care Home is in the Good, with an area to improve tier ?, with 19 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Kingfisher House Care Home is one of 182 care homes in Suffolk: a 91-bed nursing home in Newmarket, run by GCH (Alder) Ltd. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Suffolk has 36 beds, so this one is bigger than average.
Its kitchen was rated 5 for food hygiene in January 2026. 92% of homes in Suffolk also score 5. 19 other homes in Suffolk share its tier, “Good, with an area to improve”. There is no registered manager on CQC's register right now. GCH (Alder) Ltd runs 7 care homes, and 4 of the 7 rated are Good or Outstanding. The nearest home with a higher rating is Guyatt House (Outstanding), 5.6 km away. GCH (Alder) Ltd has run the home since April 2025, when it changed owner.
The current CQC rating is Good, published in April 2018. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in March 2017, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Suffolk, 32% of ratings are that old (see how rating age varies by council).
