SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in April 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Kingston Care Home is in the Requires improvement tier ?, with 3 other homes in Kingston upon Thames.
89% of rated homes here are Good or Outstanding (England: 82%).
Kingston Care Home is one of 36 care homes in Kingston upon Thames: a 67-bed nursing home in Kingston Upon Thames, run by GCH (Alder) Ltd. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Kingston upon Thames, where the typical home has 33 beds.
The nearest home with a higher rating is Ashton Meadows Nursing Home (Good), 0.3 km away. It is one of 7 homes run by GCH (Alder) Ltd. 4 of those with a rating are Good or Outstanding. GCH (Alder) Ltd has run the home since April 2025, when it changed owner. 3 other homes in Kingston upon Thames share its tier, “Requires improvement”.
Its CQC rating, from September 2022, is Requires improvement across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from June 2021.
