SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
Independence, choice and controlExceptional
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 1 exceptional, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Speirs House is one of 36 care homes in Kingston upon Thames: a 36-bed nursing home in New Malden, run by Greensleeves Homes Trust. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
It is one of 26 homes run by Greensleeves Homes Trust. 18 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. 24 other homes in Kingston upon Thames share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from June 2026. 82% of homes in Kingston upon Thames also score 5.
Its CQC rating, from October 2025, is Good across the board: overall and for every key question. Its previous rating, in March 2024, was Requires improvement, so the home has improved. That is more recent than most ratings in Kingston upon Thames, where the typical rating is about 2 years old. CQC found some shortfalls in “consent to care and treatment”, one of 3 standards out of 33 scored below good.
