SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Porthaven Care Homes No 2 Limited runs Lavender Oaks Care Home, a nursing home in Carshalton, Sutton with room for 75 residents. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Sutton are smaller: the median there is 8 beds.
In July 2021, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in May 2020, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 6% of homes in Sutton. Here is how rating age varies by council.
The nearest home with a higher rating is Rafael Home (Outstanding), 1.1 km away. 8 of Porthaven Care Homes No 2 Limited’s 8 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in February 2026. That is true of 93% of homes in Sutton. 44 other homes in Sutton share its tier, “Good”.
