SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Lily Close is one of 58 care homes in Havering: a 9-bed residential care home in Rainham, run by Partnerships in Care Limited. CQC registers it to look after older people, younger adults, people with a physical disability and people with a learning disability or autism. The typical home in Havering has 23 beds, so this one is on the small side.
2 of Partnerships in Care Limited’s 2 rated homes are Good or Outstanding (compare care home groups). There is no registered manager on CQC's register right now. Of the 4 closest rated homes, none is rated above it. In Havering, 92% of rated care homes are Good or Outstanding (England 82%).
CQC rated it Good overall and in all five key questions in October 2019. It was also rated Good at the inspection before, in March 2017. The rating is more than 5 years old. In Havering, 30% of ratings are that old (see how rating age varies by council).
