SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Milford Lodge Care Home is in the Good, with an area to improve tier ?, with 22 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by Colleycare Limited, Milford Lodge Care Home is a residential care home in Hitchin, Hertfordshire with 60 registered beds. CQC registers it to look after older people and people with dementia. That is larger than most homes in Hertfordshire, where the typical home has 30 beds.
14 of Colleycare Limited’s 19 rated homes are Good or Outstanding (compare care home groups). Of the 5 closest rated homes, none is rated above it. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in July 2026. 92% of homes in Hertfordshire also score 5.
CQC's latest rating, from July 2019, is Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. It was also rated Good at the inspection before, in October 2016. At over 5 years old, this rating is older than most. 53% of ratings in Hertfordshire are as old (how rating age varies by council).
