SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaw Healthcare Limited runs Mill River Lodge, a nursing home in Horsham, West Sussex with room for 70 residents. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in West Sussex, where the typical home has 27 beds.
209 other homes in West Sussex share its tier, “Good”. Of the 5 closest rated homes, none is rated above it. It is one of 17 homes run by Shaw Healthcare Limited. 14 of those with a rating are Good or Outstanding.
CQC rated it Good overall and in all five key questions in October 2021. That is up from Requires improvement in April 2020. At over 5 years old, this rating is older than most. 32% of ratings in West Sussex are as old (how rating age varies by council).
