SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Neave Crescent is a 10-bed residential care home in Romford, Havering, run by Avenues London. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Havering, where the median is 23 beds.
Its CQC rating, from April 2020, is Good across the board: overall and for every key question. That matches its previous rating, from September 2017. The rating is more than 5 years old. In Havering, 30% of ratings are that old (see how rating age varies by council).
2 of Avenues London’s 4 rated homes are Good or Outstanding (compare care home groups). None of the 5 nearest rated homes has a higher rating. 38 other homes in Havering share its tier, “Good”.
