Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
New Elmcroft is in the Requires improvement tier ?, with 47 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
New Elmcroft is a 60-bed nursing home in Shoreham By Sea, West Sussex, run by Shaw Healthcare Limited. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in West Sussex, where the typical home has 27 beds.
CQC last rated the home in May 2022, giving it Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Before that, in August 2018, it was rated Good.
14 of Shaw Healthcare Limited’s 17 rated homes are Good or Outstanding (compare care home groups). Cavell House, 0.3 km away, is the closest home rated Good. 47 other homes in West Sussex share its tier, “Requires improvement”. Its kitchen was rated 4 for food hygiene in September 2025. 92% of homes in West Sussex score the top mark of 5.