SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Joseph Rowntree Housing Trust runs New Lodge, a residential care home in York with room for 45 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
Across York, 85% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in July 2025. 63% of homes in York also score 5. Recovery House, 2.1 km away, is the closest home rated Outstanding. It is one of 3 homes run by Joseph Rowntree Housing Trust. 3 of those with a rating are Good or Outstanding.
CQC rated it Good overall and in all five key questions in August 2021. CQC hasn't re-rated the home for over 5 years, like 44% of homes in York. Here is how rating age varies by council.
