SafeAre people protected from abuse and avoidable harm?63%Good
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?0%Not yet rated
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?0%Not yet rated
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Oaks is a 43-bed nursing home in York, run by Joseph Rowntree Housing Trust. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
The current CQC rating is Good, published in January 2025. Safe and effective were also Good. For well-led, the rating was Requires improvement. It was also rated Good at the inspection before, in January 2023. That is more recent than most ratings in York, where the typical rating is about 4 years old. CQC found significant shortfalls in “governance, management and sustainability”, one of 12 standards out of 33 scored below good.
In York, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 4 (good), from July 2025. 63% of homes in York score the top mark of 5. 3 of Joseph Rowntree Housing Trust’s 3 rated homes are Good or Outstanding (compare care home groups). None of the 5 nearest rated homes has a higher rating.
