SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Newbrae Care Home Limited is in the Good tier ?, with 60 other homes in Southend-on-Sea.
91% of rated homes here are Good or Outstanding (England: 82%).
Run by Ark Care & Support Group Limited, Newbrae Care Home Limited is a residential care home in Westcliff On Sea, Southend-on-Sea with 10 registered beds. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment. The typical home in Southend-on-Sea has 17 beds, so this one is on the small side.
Across Southend-on-Sea, 91% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. 83% of homes in Southend-on-Sea also score 5. Of the 5 closest rated homes, none is rated above it. 2 of Ark Care & Support Group Limited’s 2 rated homes are Good or Outstanding (compare care home groups).
Its CQC rating, from January 2023, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in July 2018.
