SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
HC-One No.2 Limited runs Park House, a residential care home in Guisborough, Redcar and Cleveland with room for 57 residents. It is registered to care for older people, people with dementia, younger adults, people with mental health needs and people with a sensory impairment. Most homes in Redcar and Cleveland are smaller: the median there is 27 beds.
CQC rated it Good overall and in all five key questions in June 2025. It was also rated Good at the inspection before, in January 2020. That is more recent than most ratings in Redcar and Cleveland, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 3 fell below good. The lowest was “consent to care and treatment” (some shortfalls).
None of the 6 nearest rated homes has a higher rating. It is one of 39 homes run by HC-One No.2 Limited. 36 of those with a rating are Good or Outstanding. 27 other homes in Redcar and Cleveland share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from February 2026. That is true of 97% of homes in Redcar and Cleveland.
