SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Pembroke Lodge is one of 73 care homes in Newcastle upon Tyne: a 15-bed residential care home in Newcastle Upon Tyne, run by Voyage 1 Limited. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Newcastle upon Tyne, where the typical home has 35 beds.
Its CQC rating, from October 2019, is Good across the board: overall and for every key question. At over 5 years old, this rating is older than most. 33% of ratings in Newcastle upon Tyne are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2024. That is true of 90% of homes in Newcastle upon Tyne. Across Newcastle upon Tyne, 91% of rated homes are Good or Outstanding, against 82% for England.
