SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Primrose Hill Farm is one of 272 care homes in Birmingham: a 39-bed residential care home in Birmingham, run by Extel Limited. Its CQC registration covers people with a physical disability, people with a learning disability or autism and people with a sensory impairment. That is larger than most homes in Birmingham, where the typical home has 16 beds.
CQC rated it Good overall and in all five key questions in January 2023. It was also rated Good at the inspection before, in February 2019. Ratings in Birmingham are typically about 7 years old, which makes this one newer than most.
None of the 6 nearest rated homes has a higher rating. Extel Limited runs 8 care homes, and all 8 rated are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2009. That is true of 86% of homes in Birmingham. 139 other homes in Birmingham share its tier, “Good”.
