SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Haddon House is one of 272 care homes in Birmingham: a 6-bed residential care home in Birmingham, run by Extel Limited. Its CQC registration covers people with mental health needs. It is a small home for Birmingham, where the median is 16 beds.
Extel Limited runs 8 care homes, and all 8 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Across Birmingham, 77% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2017. 86% of homes in Birmingham also score 5.
In March 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in August 2016, was the same. The rating is more than 5 years old. In Birmingham, 60% of ratings are that old (see how rating age varies by council).
