SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
The Disabilities Trust runs West Heath House, a residential care home in Birmingham with room for 24 residents. CQC registers it to look after older people, younger adults and people with a physical disability. That is larger than most homes in Birmingham, where the typical home has 16 beds.
In October 2021, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in November 2019, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 60% of homes in Birmingham. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. 11 of The Disabilities Trust’s 13 rated homes are Good or Outstanding (compare care home groups). The home changed owner in December 2024. Across Birmingham, 77% of rated homes are Good or Outstanding, against 82% for England.
