SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Primrose House is one of 456 care homes in Hampshire: a 6-bed residential care home in Farnborough, run by Primrose Community Care Homes Ltd. CQC registers it to look after older people, younger adults and people with a learning disability or autism. That is smaller than most homes in Hampshire, where the typical home has 25 beds.
In June 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from November 2016. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Hampshire. Here is how rating age varies by council.
Camberley Woods Care Home, 1.7 km away, is the closest home rated Outstanding. The kitchen has a food hygiene rating of 5 (very good), from November 2019. That is true of 84% of homes in Hampshire. 264 other homes in Hampshire share its tier, “Good”.
