SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Rivers is a 7-bed residential care home in Farnborough, Hampshire, run by Consensus Support Services Limited. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in Hampshire, where the typical home has 25 beds.
Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 4 out of 5 in June 2024. In Hampshire, 84% of homes score 5. Consensus Support Services Limited runs 56 care homes, and 52 of the 55 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in April 2019. That matches its previous rating, from September 2016. At over 5 years old, this rating is older than most. 46% of ratings in Hampshire are as old (how rating age varies by council).
