SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Whitebourne is one of 349 care homes in Surrey: a 66-bed residential care home in Frimley, run by Care UK Community Partnerships Ltd. It is registered to care for older people, people with dementia, people with a physical disability, people with a learning disability or autism and people with mental health needs. Most homes in Surrey are smaller: the median there is 30 beds.
219 other homes in Surrey share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from June 2025. 87% of homes in Surrey also score 5. 97 of Care UK Community Partnerships Ltd’s 102 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in April 2018. Its previous rating, in August 2017, was Inadequate, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 34% of homes in Surrey. Here is how rating age varies by council.
