SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Queen Elizabeth House is in the Requires improvement tier ?, with 3 other homes in Bromley.
91% of rated homes here are Good or Outstanding (England: 82%).
Queen Elizabeth House is a 28-bed residential care home in Bromley, run by Greensleeves Homes Trust. CQC registers it to look after older people, people with dementia and people with a physical disability.
The current CQC rating is Requires improvement, published in February 2026. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. That is down from Good in September 2017. The typical rating in Bromley is about 3 years old, so this one is fairly recent. Of the 33 standards CQC scored, 13 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
The kitchen has a food hygiene rating of 5 (very good), from February 2026. That is true of 92% of homes in Bromley. 3 other homes in Bromley share its tier, “Requires improvement”. About 0.2 km away, Beechmore Court is rated Outstanding. It is one of 26 homes run by Greensleeves Homes Trust. 18 of those with a rating are Good or Outstanding.
