SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Redgate House Residential Home is one of 311 care homes in Norfolk: a 20-bed residential care home in Thetford, run by Randale Care Limited. It is registered to care for older people, people with dementia and younger adults.
Randale Care Limited runs 2 care homes, and all 2 rated are Good or Outstanding. About 0.6 km away, Ford Place Nursing Home is rated Outstanding. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). There is no registered manager on CQC's register right now.
In September 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in September 2018, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
