SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Red House Residential Home is one of 311 care homes in Norfolk: a 15-bed residential care home in Thetford, run by Randale Care Limited. Its CQC registration covers older people and people with dementia. It is a small home for Norfolk, where the median is 29 beds.
CQC rated it Good overall and in all five key questions in August 2018. That is up from Requires improvement in May 2017. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in May 2025. That is true of 89% of homes in Norfolk. CQC's register shows no registered manager at the moment. 2 of Randale Care Limited’s 2 rated homes are Good or Outstanding (compare care home groups). About 1.9 km away, Ford Place Nursing Home is rated Outstanding.
