SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2026. Its rating dates from before the change. ?
Roxburgh House (West Midlands) is a 44-bed residential care home in Cradley Heath, Sandwell, run by HC-One No.5 Limited. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Sandwell has 12 beds, so this one is bigger than average.
In April 2019, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in December 2017, it was rated Requires improvement. CQC hasn't re-rated the home for over 5 years, like 63% of homes in Sandwell. Here is how rating age varies by council.
In Sandwell, 73% of rated care homes are Good or Outstanding (England 82%). The home changed owner in September 2026. None of the 5 nearest rated homes has a higher rating. 49 of HC-One No.5 Limited’s 60 rated homes are Good or Outstanding (compare care home groups).
