SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by HC-One Limited, Roxburgh House (West Midlands) is a residential care home in Cradley Heath, Sandwell with 44 registered beds. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Sandwell, where the typical home has 12 beds.
In Sandwell, 73% of rated care homes are Good or Outstanding (England 82%). There is no registered manager on CQC's register right now. Of the 5 closest rated homes, none is rated above it. It is one of 66 homes run by HC-One Limited. 54 of those with a rating are Good or Outstanding.
CQC rated it Good overall and in all five key questions in April 2019. That is up from Requires improvement in December 2017. At over 5 years old, this rating is older than most. 63% of ratings in Sandwell are as old (how rating age varies by council).
