SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Rusthall Lodge Housing Association Limited runs Rusthall Lodge Care Home, a nursing home in Tunbridge Wells, Kent with room for 69 residents. Its CQC registration covers older people, people with a physical disability and people with a sensory impairment. That is larger than most homes in Kent, where the typical home has 24 beds.
CQC rated it Good overall and in all five key questions in January 2020. Its rating before that, in May 2017, was the same. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).
In Kent, 79% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from June 2026. That is true of 90% of homes in Kent. CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating.
