SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Stone House is in the Good, with Outstanding areas tier ?, with 6 other homes in Shropshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Coverage Care Services Limited runs Stone House, a residential care home in Bishops Castle, Shropshire with room for 40 residents. It is registered to care for older people, people with dementia, younger adults and people with a sensory impairment.
There is no registered manager on CQC's register right now. Of the 6 closest rated homes, none is rated above it. 10 of Coverage Care Services Limited’s 10 rated homes are Good or Outstanding (compare care home groups). Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 91% of homes in Shropshire also score 5. 6 other homes in Shropshire share its tier, “Good, with Outstanding areas”.
CQC's latest rating, from July 2019, is Good overall. Safe, effective, responsive and well-led were also Good. CQC rated caring as Outstanding. It was also rated Good at the inspection before, in November 2016. At over 5 years old, this rating is older than most. 53% of ratings in Shropshire are as old (how rating age varies by council).
