Residential care home · Croydon

The Chestnuts

14 St Helens Road, Norbury, Croydon, SW16 4LB

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 4 years ago ↑ Up from Req. improvement

CQC rating

Good
Published 27 July 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Earlier ratings ?

  • November 2020Inspected, no new rating
  • November 2019Requires improvementSECRW
  • January 2017GoodSECRW

Read the full report on the CQC website ↗

How it compares in Croydon

The Chestnuts is in the Good tier ?, with 92 other homes in Croydon. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 93 (77%)
  • Good, with an area to improve 11 (9%)
  • Requires improvement 11 (9%)
  • Inadequate 1 (1%)
  • Not yet rated 1 (1%)

See all 121 care homes in Croydon →

Care homes nearby

  • Norbury Crescent
    London, Croydon · SW16 4JS · Residential care home · 3 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Roselands Residential Care Home
    Norbury, Croydon · SW16 4PY · Residential care home · 18 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Norcrest
    London, Croydon · SW16 4LA · Residential care home · 11 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Norbury Hall
    London, Croydon · SW16 4RW · Residential care home · 81 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Warwick House
    Thornton Heath, Croydon · CR7 7NN · Residential care home · 6 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Joybrook
    London, Lambeth · SW16 3AU · Residential care home · 15 beds1.0 km
    Requires improvement S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near SW16 4LB →

What the data says about The Chestnuts

The Chestnuts is a 5-bed residential care home in Croydon. The home is its own registered provider. Its CQC registration covers younger adults, people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Croydon, where the typical home has 13 beds.

Its CQC rating, from July 2022, is Good across the board: overall and for every key question. Its previous rating, in November 2019, was Requires improvement, so the home has improved.

The kitchen has a food hygiene rating of 3 (generally satisfactory), from September 2025. 79% of homes in Croydon score the top mark of 5. 92 other homes in Croydon share its tier, “Good”. None of the 6 nearest rated homes has a higher rating.